Hosting Migration to Servercraze
We’ll manage your migration in 24 hours or your first year is free!
How to transfer your website to Servercraze Hosting
Open a ticket that provides the following information:
1. Current Account Details
Confirm your current provider and amount of sites you want to migrate. This will help us understand the type of migration we'll be managing for you.
2. Allow Us Access
Tell us what your current hosting account credentials are (login URL, username, and password) to allow us to directly perform the migration for you.
3. Hosting Requirements
Tell us if you have a hosting plan with us already or wish to purchase a new one. We will check your current account and suggest the best option.
Within your message, please tell us when you’d like the migration to take place. We’re happy to work around the
clock to ensure this takes place at a time that suits you. Our team will then be in touch to confirm the details and
ensure that everything runs smoothly.
Why migrate to Servercraze
We guarantee our commitment to quality
- For full cPanel migration, we guarantee a migration time in less than 24 hours with no more than 15 minutes of downtime. Please keep in mind that partial cPanel migration often takes longer than 24 hours.
- If for some reason we do not meet our full cPanel migration guarantee, or if you are not completely satisfied with how your migration was managed, we will credit your account with the value of your first purchase of shared hosting with Servercraze.
- When providing us with your existing hosting credentials, please choose a temporary password that will be used only during this migration process. It will need to be reset once the process is completed. Servercraze cannot be responsible for any security issues that arise should you choose not to follow this password instruction.
- Servercraze is not liable for any loss of data or any other detrimental impact to your site throughout the migration process.
- Hosting migration is guaranteed for cPanel-based hosting accounts and sites created using WordPress. Any manual website migrations will be assessed on a case-by-case basis.
- Your account with the old provider should be active for at least 3-7 days after the transfer assistance request submission. Otherwise, we may not be able to finish the transfer of the files on time.